Supported Living
Harbour of Hope recognises that young people and adults with complex needs thrive when support is stable, consistent, and truly tailored to where they are right now. That’s why we provide integrated, multidisciplinary care that keeps individuals connected to familiar surroundings and the people they love.
Our flexible, person-centred supported living pathways are designed around each individual, with regularly reviewed support hours and a clear, achievable route toward greater independence. Every stage of the pathway ensures a minimum level of daily support — promoting stability, recovery, and long-term independence.
Stepping-Stone Accommodation
Support Level: High | Minimum Support: 12 hours per day
Designed for young people and adults who require intensive, short-term support while stabilising their situation, rebuilding healthy routines, and preparing to reintegrate into the community or move into longer-term accommodation.
- Temporary, structured, and nurturing accommodation
- Daily support with routines, personal care, and independent living skills
- Emotional, behavioural, and practical support from trained staff
- Medication management and administration
- Access to free therapy from a qualified BACP-registered wellbeing practitioner
Progression Pathway:
As stability is established, individuals are supported to plan their transition toward shared or independent living. This includes tailored guidance on securing appropriate long-term housing and developing the skills needed for sustained independence.
Shared Living — Supported Accommodation
Support Level: Low | Minimum Support: 24-hour shared staffing + shared support hours
Ideal for those seeking greater independence while benefiting from the social interaction, shared responsibilities, and natural peer support that comes with communal living.
- Private bedroom with shared kitchen and communal living space
- Support with budgeting, cooking, and positive relationship-building
- Encourages collaborative living and community connection
- Medication support and prompting as required
- Free therapy provided by a qualified BACP-registered wellbeing practitioner
Progression Pathway:
Individuals are supported to move into apartment or independent living once they have demonstrated confidence and stability within the shared setting.
Apartment Living
Support Level: Medium to Low | Minimum Support: 6 hours per day
Combines the privacy and autonomy of self-contained accommodation with light-touch professional support and, where available, optional access to communal spaces.
- Self-contained apartment with personal living space
- Support with managing routines, household tasks, and personal wellbeing
- Promotes autonomy while maintaining a safety net of professional support
Progression Pathway:
Individuals are supported to gradually reduce their reliance on formal services and build toward full independence at a pace that works for them personally.
Single Occupancy — Complex Needs
Support Level: High – Complex | Minimum Support: Tailored to individual need
A specialist provision designed for individuals with complex mental health or behavioural needs, or those subject to Deprivation of Liberty Safeguards (DoLS), who benefit most from a private, highly structured environment.
- Self-contained, private accommodation configured around individual needs
- Ongoing mental health and emotional wellbeing support
- Structured daily routines developed in collaboration with multi-agency professionals
- Property held in the service user's name; rent facilitated through Universal Credit housing element
- Support with council tax exemptions and communication with housing authorities
- Medication prompting or full administration as clinically required
- Access to free therapy delivered by a qualified BACP-registered wellbeing practitioner
Progression Pathway:
Once the individual achieves a sustained period of stability, they are supported to transition toward step-down services and more autonomous living arrangements aligned with their personal recovery goals.